Assignment Task
This self-assessment is designed to help you understand the meaning and dimensions of emotional intelligence and to estimate your perceptions of your emotional intelligence. Emotional intelligence has become an important concept and ability in the workplace. It is a skill that people develop throughout their lives to help them interact better with others, make better decisions, and manage the attitudes and behavior of other people. Although emotional intelligence is best measured as an ability test, this scale offers you an opportunity to estimate your perceptions and self-awareness of this ability in yourself.
Self-awareness of emotions
1. I tend to describe my emotions accurately.
2. I usually know when I am feeling frustrated.
3. I am very much aware of my own emotions.
4. I am sometimes unaware when I get emotional about an issue.
Self-management of emotions
- I show respect for others’ opinions, even when I think those opinions are wrong.
- When I get worried or angry, I have difficulty suppressing those emotions such that others do not notice them.
- I am able to understand all sides of a disagreement before forming an opinion.
- I am good at controlling my own emotions when the situation requires such control.
Awareness of others’ emotions
- I know how others are feeling, even when they try to hide their feelings
- I have a talent for gauging from their body language a person’s true feelings
- I can tell when others do not mean what they say
- I sometimes don’t realize how others are feeling about an issue.
Management of others’ emotions
- I am good at getting people enthusiastic and motivated.
- I tend to have difficulty getting people in the right emotional frame of mind.
- I can easily cheer people up when they are feeling discouraged or sad
- I have a talent for getting others to share my keenness for an idea
This scale measures the four dimensions of emotional intelligence described in this book. The four dimensions are defined as follows:
Self-awareness of emotions: This is the ability to perceive and understand the meaning of your own emotions.
Self-management of emotions: This is the ability to manage your own emotions. It includes generating or suppressing emotions and displaying behaviors that represent desired emotions in a particular situation.
Awareness of others’ emotions: This is the ability to perceive and understand the emotions of other people, including the practices of empathy and awareness of social phenomena such as organizational politics.
Management of others’ emotions: This is the ability to manage other people’s emotions. It includes generating or suppressing emotions in other people, such as reducing their sadness and increasing their motivation. Scores on the four Emotional Intelligence Self-Assessment dimensions range from 4 to 20. The overall score ranges from 16 to 80. Norms vary from one group to the next. For example, in a sample of 75 MBA students in two countries (Australia and Singapore), the top 10 percentile for Self-awareness of emotions is 19, indicating that 10 percent of people score 19 or 20 and 90 percent score below 19 on this dimension. Keep in mind that these scores represent selfperceptions. Evaluations from others (such as through 360-degree feedback) may provide a more accurate estimate of your emotional intelligence on some (not necessarily all) dimensions.